Screening Rule

In eServices, basic pattern-matching queries that are performed on the contents of text-based interactions.

For More Information Functions and Components In the Genesys Engage Digital (eServices) 8.5.0 eServices Deployment Guide Functions and Components In the Genesys Engage Digital (eServices) 8.5.1 eServices Deployment Guide Functions and Components In the Genesys Engage Digital (eServices) 8.5.2 eServices Deployment Guide

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