Glossary:Reporting and Analytics
Historical reporting and analytical applications use Genesys Info Mart (GIM) as a foundation. See also Reporting and Analytics Aggregates (RAA), Genesys CX Insights (GCXI), and Genesys Interactive Insights (GI2).
For More Information
Nothing links to this glossary term - yet!
To comment on a term, or suggest a new term, send a quick email to the Glossary Team