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Orchestration Server

Also known as ORS, Genesys Orchestration Server is the session-based Genesys Routing component that takes Genesys' core capability of routing and extends it, generalizes it, and integrates it more tightly with other Genesys products. Orchestration Server executes SCXML-based routing strategies, such as those created in Genesys Composer.


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This page was last edited on July 30, 2020, at 16:23.
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