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Glossary:Orchestration Server

Also known as ORS, Genesys Orchestration Server is the session-based Genesys Routing component that takes Genesys' core capability of routing and extends it, generalizes it, and integrates it more tightly with other Genesys products. Orchestration Server executes SCXML-based routing strategies, such as those created in Genesys Composer.


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Retrieved from "https://docs.genesys.com/Glossary:Orchestration_Server (2019-08-23 13:54:57)"
This page was last modified on February 2, 2017, at 11:56.