Also known as ORS, Genesys Orchestration Server is the session-based Genesys Routing component that takes Genesys' core capability of routing and extends it, generalizes it, and integrates it more tightly with other Genesys products. Orchestration Server executes SCXML-based routing strategies, such as those created in Genesys Composer.
For More Information
Nothing links to this glossary term - yet!
To comment on a term, or suggest a new term, send a quick email to the Glossary Team