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Glossary:Composer

Composer is an Integrated Development Environment (IDE), based on Eclipse, for developing SCXML-based routing applications for the Genesys Orchestration Platform 8.x, which includes:

  • Universal Routing Server (URS)—which enables intelligent distribution of voice and multimedia interactions throughout the enterprise.
  • Orchestration Server (ORS)—an open standards-based platform with an SCXML engine, which enables the customer service process.
  • You can also use Composer to create voice applications for Genesys Voice Platform (GVP) 8.1+—a software suite, which unifies voice and web technologies to provide a complete solution for customer self-service or assisted service.



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Retrieved from "https://docs.genesys.com/Glossary:Composer (2019-08-24 14:52:52)"
This page was last modified on January 5, 2016, at 10:28.