Jump to: navigation, search

A database object that represents contact-center activities in which staff members within multiple sites engage. Multi-site activities in Workforce Management combine activities at some or all of the sites in a business unit, as well as independent sites, for tracking purposes. See also, the terms Activity and Multi-Site.


For More Information

  • Forecasts
    In the Workforce Management 8.5.2 Workforce Management Supervisor Help


Suggestions

To comment on a term, or suggest a new term, send a quick email to the Glossary Team

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

This page was last edited on December 4, 2017, at 19:08.