Glossary:Interaction Workflow

Created by Interaction Routing Designer (IRD) as a way of representing the procedures that are used by your company to accomplish a business objective. This workflow can be broken down into various segments. IRD enables you to represent such segments as individual business processes. A business process is a logically organized series of steps that, working together, handle a task or some aspect of a task and that, therefore, contribute to your overall workflow processing.

For More Information How Bot Gateway Server works In the Bot Gateway Server Restricted Bot Gateway Server Quick Start Guide How Bot Gateway Server works In the Bot Gateway Server Current Bot Gateway Server Quick Start Guide

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