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Genesys Universal Routing—Custom Server

For systems that do not use standard SQL databases, Custom Server enables you to make database queries to send and receive data. Custom Server acts as a sort of translator. When Universal Routing Server (URS) sends a request for database information, Custom Server translates the request for non-SQL databases and translates values that are returned by the database into a format that URS can read.


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This page was last edited on July 30, 2020, at 16:23.
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