Glossary:Configuration Import Wizard
The Genesys Framework component that makes it easier to integrate data from external data sources into the Genesys Configuration Database. It provides a user-friendly interface to import agent data automatically from Lightweight Directory Access Protocol (LDAP) and Microsoft Active Directory databases, and switch configuration data from various switches. The Wizard capabilities also include import and export of configuration data to and from Extensible Markup Language (XML) files, generation of custom reports from the Configuration Database, and comparison of two configuration sets (including import of configuration differences).
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