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Glossary:Call Status Monitor

Also known as CSM. A Genesys Voice Platform (GVP) service that displays real-time call-status reports about current calls.


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Retrieved from "https://docs.genesys.com/Glossary:Call_Status_Monitor (2019-05-24 02:42:16)"
This page was last modified on November 18, 2013, at 18:00.