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Genesys Web Engagement Plug-in for Genesys Administrator Extension 8.5.x Release Note

This Release Note applies to all 8.5.x releases of Genesys Web Engagement Plug-in for Genesys Administrator Extension. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 8.5.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.000.43 12/18/18 Hot Fix X X
8.5.000.42 08/01/17 General X X
8.5.000.36 02/15/17 General X X
8.5.000.35 02/03/17 General Unavailable X X
8.5.000.34 01/11/17 General X X
8.5.000.33 11/15/16 General X X
8.5.000.26 07/11/16 General X X
8.5.000.19 05/16/16 Hot Fix X X
8.5.000.17 05/11/16 Hot Fix X X
8.5.000.15 04/06/16 General X X
8.5.000.14 01/27/16 General X X
8.5.000.11 10/30/15 General X X

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Genesys Web Engagement page in the Genesys Supported Operating Environment Reference Guide.

For information about 8.1.x releases of Genesys Web Engagement Plug-in for Genesys Administrator Extension, see the 8.1 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items


There are no discontinued items for this product.


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 8.5.x releases of Genesys Web Engagement Plug-in for Genesys Administrator Extension, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Genesys Web Engagement Plug-in for Genesys Administrator Extension, see the following documentation:

  • The documentation related to this software is available from the product page.

Release Notes for other Genesys components are available here.

This page was last edited on December 10, 2019, at 11:30.
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