Internal API Agent Groups

The URI /internal-api/agent-groups will be used to access agent groups configured for the Configuration Server tenant which has been associated with the current contact center. Note that there is no URI to retrieve a single agent group—that is, each call will return an array of all agent groups in the contact center.

Attributes

The following attributes will be available for each AgentGroup object:

Attribute	Type	Description
name	String	The name of the agent group.

Example

The following example retrieves all agent groups:

GET /internal-api/agent-groups
{
       agentGroups:[{
		"name":"ag1"
       		}, {"name":"ag2"}, etc]
           ]
}