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Recording Processor Script Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
10/19/20 General Under Shipping Control X X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

For call scenarios that are missing After Call Work (ACW) data, you can use the following options to address this issue:

  • check_agent_prev_state
  • post_acw_delay

For more information about these options, see GIR Options.

(GIR-29833, GIR-29705)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on October 19, 2020, at 13:08.
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