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8.5.103.03

Genesys Pulse Collector Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/17/15 General X X

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What's New

This release contains only resolved issues.


Resolved Issues


Collector now generates an error message in snapshots when formulas fail with Out of Memory (snapshot error codes 957, 958). Previously, if a formula caused large memory consumption, Collector exited. (WBRT-5933)


Genesys Pulse Collector now correctly processes adding an Agent and includes the Agent in snapshots for a Virtual Agent Group (VAG) if you change VAG membership using the following method:

  1. Remove an agent from a VAG (for example, by changing Agent skills).
  2. Add the same agent back to the VAG within a very short period of time.

(WBRT-5786)



Upgrade Notes

Refer to the Deployment Procedure for this release to deploy the installation package within your environment.

Supported Languages

See Release 8.5.1 Translation Support.

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This page was last modified on May 12, 2017, at 10:43.