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Genesys Pulse Collector Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
02/17/15 General X X

Helpful Links

What's New

This release contains only resolved issues.

Resolved Issues

The G.GetConnID(), G.GetANI() and G.GetDNIS() JavaScript functions provided within the bundled script library file gts.js, now work correctly. (WBRT-5107, WBRT-5008)

Attached data for media types other than voice are now available in Genesys Pulse Collector. Previously in some releases, they were unavailable. (WBRT-5084)

The warning about an exceeded limit of objects from the layout snapshots is no longer displayed when the object count is below the limit. Previously, the warning continued to appear after the limit was exceeded for the first time, even when the object count went back below limit. (WBRT-4950, WBRT-4924)

Genesys Pulse Collector now appropriately removes agents from layouts based on the virtual agent groups. Previously, for releases 8.5.010.xx or later, when the virtual agent group was included in more than one widget, Collector might fail to remove an agent from the virtual agent group when the agent no longer satisfied the virtual agent group condition. (WBRT-4940)

Upgrade Notes

Refer to the Deployment Procedure for this release to deploy the installation package within your environment.

Supported Languages

See Release 8.5.1 Translation Support.

This page was last edited on May 12, 2017, at 18:43.
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