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Known Issues and Recommendations

iWD History Node

The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of iWD History Node. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.


See also Internationalization Issues.



If a new History Node database is created without any defined schema and the migrate-schema option is set to false, History Node extracts events from the JMS queue but fails to write them to the blank database, resulting in loss of all the event data. The only error message generated for this scenario appears in logs.

To ensure this does not happen, either ensure that migrate-schema is set to true before attempting automated migration to a blank database, or manually migrate the schema using the instructions here.

ID: IWD-7858 Found In: 9.0.004.07 Fixed In: 9.0.005.04

Genesys recommends that you use a version of the ActiveMQ client that satisfies your organization's security policies, and in any event no earlier than 5.15.4.

ID: IWD-7848 Found In:  Fixed In: 

You cannot use spaces in Application names on Linux platforms.

ID: IWD-5867 Found In: 8.5.106.04 Fixed In: 


Internationalization Issues

Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of iWD History Node unless otherwise noted in the issue description.


There are no internationalization issues for this product.


This page was last edited on June 30, 2020, at 15:35.
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