8.5.000.17
Genesys Web Engagement Sample Reporting Templates Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
---|---|---|---|---|---|---|
05/11/16 | Hot Fix | Platform Independent |
Helpful Links
Releases Info
Product Documentation
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What's New
This release contains the following new features and enhancements:
- The Pulse/GWETemplates folder now contains 2 new Pulse templates:
- Queue-based statistics based on webengagement Open Media interactions
- Rule-based statistics based on handled media interactions
Resolved Issues
This release contains no resolved issues.
Upgrade Notes
No special procedure is required to upgrade to release 8.5.000.17.
This page was last edited on November 7, 2018, at 06:22.
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