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Genesys Web Engagement Sample Reporting Templates Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
05/11/16 Hot Fix Platform Independent

Helpful Links

What's New

This release contains the following new features and enhancements:

  • The Pulse/GWETemplates folder now contains 2 new Pulse templates:
    • Queue-based statistics based on webengagement Open Media interactions
    • Rule-based statistics based on handled media interactions

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on November 7, 2018, at 06:22.
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