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Genesys Web Engagement Sample Reporting Templates Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
05/11/16 Hot Fix Platform Independent

Helpful Links

What's New

This release contains the following new features and enhancements:

  • The Pulse/GWETemplates folder now contains 2 new Pulse templates:
    • Queue-based statistics based on webengagement Open Media interactions
    • Rule-based statistics based on handled media interactions

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release


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This page was last modified on November 6, 2018, at 22:22.