|Maintenance Notice - PDF Generation|
|Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.
Genesys Web Engagement Sample Reporting Templates Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
|05/11/16||Hot Fix||Platform Independent|
This release contains the following new features and enhancements:
- The Pulse/GWETemplates folder now contains 2 new Pulse templates:
- Queue-based statistics based on webengagement Open Media interactions
- Rule-based statistics based on handled media interactions
This release contains no resolved issues.
No special procedure is required to upgrade to release 8.5.000.17.