Genesys Web Engagement Sample Reporting Templates Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
|05/11/16||Hot Fix||Platform Independent|
This release contains the following new features and enhancements:
- The Pulse/GWETemplates folder now contains 2 new Pulse templates:
- Queue-based statistics based on webengagement Open Media interactions
- Rule-based statistics based on handled media interactions
This release contains no resolved issues.
No special procedure is required to upgrade to release 8.5.000.17.
This page was last edited on November 7, 2018, at 06:22.