Web Engagement Reporting Server Release Notes
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This release contains the following new features and enhancements:
- Reporting Server gathers, transforms, and prepares the event data generated by Web Engagement Server into information consumable by users via reports in Pulse.
- Advanced Reporting Dashboards—New Pulse templates have been added to Web Engagement so you can better understand web user behavior and engagement summary. The new dashboards also include geolocation and trend line data for relevant metrics.
This release contains no resolved issues.
If you are upgrading from an earlier release, contact your Genesys Customer Care representative.