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Known Issues and Recommendations

Genesys Data Processing Server

The Known Issues and Recommendations section is a cumulative list for all 8.5.x releases of Genesys Data Processing Server. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.


See also Internationalization Issues.




The information in the Installation Package ReadMe file is incorrect. It mentions support for only Red Hat Enterprise Linux 5, whereas versions 6 and 7 are also supported.

ID: GARP-872 Found In: 8.5.000.41 Fixed In: 


The UCS Extensions API does not allow updating of data for single-value extensions. The whole profile should be returned (including extensions). If extensions already exist before migration, those extensions are not updated and errors are reported in migration logs.

ID: GARP-825 Found In: 8.5.000.41 Fixed In: 


If you change your dashboard tab while using Internet Explorer 10 or 11, the WebTrafficToday widget can become unresponsive.

ID: GARP-373 Found In: 8.5.000.20 Fixed In: 8.5.000.29


Internationalization Issues

Information in this section is included for international customers.


There are no internationalization issues for this product.


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This page was last modified on May 29, 2018, at 09:35.