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Genesys Knowledge Center Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/22/16 General X X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • Natural language processing capabilities of the Knowledge Center have been improved by the usage of a newer version of the NLP library.
  • Knowledge Center now supports basic NLP capabilities for the following languages:
    • Danish
    • Finnish
    • Norwegian
    • Swedish

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.302.05.


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This page was last modified on December 22, 2016, at 12:41.