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8.5.001.05

Genesys Co-browse Plug-in for Workspace Desktop Edition Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
09/28/15 General X

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Genesys Co-browse

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List of Release Notes

What's New

This release contains the following new features and enhancements:

  • This release is compatible with Genesys Co-browse Server release 8.5.001.05.

Resolved Issues

This release contains the following resolved issues:


This release fixes an issue where the CoBrowseAssociated value is not updated with No in the chat interaction after Complete Transfer. (CB-2853)


The co-browse session now ends correctly when the customer closes the chat widget after the Co-browse server restarts during a chat and co-browse session. Previously, the co-browse session did not end correctly in this case. (CB-2442)


Co-browse sessions now end correctly if Chat Server restarts during a co-browse session. Previously, a co-browse session would not close if Chat Server restarted during a chat and co-browse session. (CB-1823)


Co-browse sessions now end correctly if Interaction Workspace fails to restart a chat and co-browse session.(CB-1654)



Upgrade Notes

No special procedure is required to upgrade to release 8.5.001.05.

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This page was last modified on November 4, 2015, at 11:25.