Genesys Co-browse Plug-in for Workspace Desktop Edition Release Notes
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This release contains the following new features and enhancements:
- This release is compatible with Genesys Co-browse Server release 8.5.001.05.
This release contains the following resolved issues:
This release fixes an issue where the CoBrowseAssociated value is not updated with No in the chat interaction after Complete Transfer. (CB-2853)
The co-browse session now ends correctly when the customer closes the chat widget after the Co-browse server restarts during a chat and co-browse session. Previously, the co-browse session did not end correctly in this case. (CB-2442)
Co-browse sessions now end correctly if Chat Server restarts during a co-browse session. Previously, a co-browse session would not close if Chat Server restarted during a chat and co-browse session. (CB-1823)
Co-browse sessions now end correctly if Interaction Workspace fails to restart a chat and co-browse session.(CB-1654)
No special procedure is required to upgrade to release 8.5.001.05.