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Known Issues and Recommendations

Interaction Server Proxy

The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of Interaction Server Proxy. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.

See also Internationalization Issues.

Windows installer does not contain a countersignature. This makes Windows treat this installer as not signed after Genesys certificate expiration date.

ID: IXN-6735 Found In:, Fixed In:

Refer to the Interaction Server Cluster for information about Interaction Server Cluster limitations.

In Interaction Server cluster environments with frequent disconnects or primary/backup switchovers, the agent application might receive error messages when it refreshes a snapshot that was taken previously.

Workaround: Log out of the agent application and log in again.

ID: ESR-13217, IXN-3096 Found In: Fixed In: 

Internationalization Issues

Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of Interaction Server Proxy unless otherwise noted in the issue description.

There are no internationalization issues for this product.

This page was last edited on November 17, 2021, at 11:43.
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