EX Engage Recording Provider Service

This article provides details about all 100.0.x releases of EX Engage Recording Provider Service.

• October 30, 2024 (100.0.105.0186)
• April 5, 2024 (100.0.105.0143)

October 30, 2024 (100.0.105.0186)

What's New

• Recordings uploaded to GC are now validated for successful injection. (CCERP-656)
• Third party libraries are updated to address security vulnerabilities. (CCERP-526, CCERP-691)
• Genesys PSDK Java is updated from 900.10.6 to 900.10.9.

April 5, 2024 (100.0.105.0143)

What's New

• This is the initial release of EX Engage Recording Provider Service (EXRP).

Known Issues

• When the file name of the recording created in Engage deployment exceeds 80 characters, EXRP will not inject those recordings to Genesys Cloud. (CCERP-672)