Legal Notices

Copyright

All Genesys software is © Copyright Genesys Telecommunications Laboratories, Inc. All rights reserved.

Complete information about Genesys proprietary intellectual property, including copyrights, can be found here.

Trademarks

Genesys and the Genesys logo are registered trademarks of Genesys Telecommunications Laboratories, Inc. in the U.S.A. and other countries. Complete information about Genesys proprietary intellectual property, including all trademarks, can be found here.

All other trademarks are the property of their respective owners.

Third Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. Please contact your technical support representative if you have any questions. The following products include specific third-party code and functionality. Click on your product for details on included third-party software.

[+] Composer 8.1

Composer

The audio prompts used in Composer are provided by GMVoices (http://www.gmvoices.com).

This product includes software developed by the Apache Software Foundation (http://www.apache.org).

This product includes code licensed from RSA Data Security.

This product includes WSTX distributed under terms of the Apache Public License 2.0.

This product includes software developed by the JDOM Project (http://www.jdom.org).This product includes software developed by the Jaxen Project (http://www.jaxen.org).

This product includes software developed by the SAXPath Project (http://www.saxpath.org).SAX Project, indicated as part of Apache Ant in file org.apache.ant_1.7.1.v20090120-1145\about_files\NOTICE, is not included in this distribution.This product includes code from the World Wide Web Consortium (W3C) for the Document Object Model API (DOM API) and SVG Document Type Definition (DTD).

This product includes Open ArchitectureWare Classic distributed under terms of the Lesser GNU Public License 2.1.

This product includes Glassfish appserv-commons distributed under terms of the Common Development and Distribution License 1.0.

This product includes Java Server Faces distributed under terms of the Common Development and Distribution License 1.0.

This product includes XML Schemas for Java Persistence distributed under terms of the Common Development and Distribution License 1.0.

This product includes Java Persistence API distributed under terms of the Common Development and Distribution License 1.0.

This product is based in part on the work of the Independent JPEG Group.

This product includes the Independent JPEG Group's software under the Independent JPEG Group License, included in this distribution.This product includes software developed by Geoff Kuenning and other unpaid contributors.

This product includes software from the W3C. Copyright © 2008 World Wide Web Consortium, (Massachusetts Institute of Technology, Institut National de Recherche en Informatique et en Automatique, Keio University). All Rights Reserved. http://www.w3.org/Consortium/Legal/.

This product includes materials provided by the Open Mobile Alliance:Wireless Markup Language (WML) Document Type Definition.Copyright Wireless Application Protocol Forum Ltd., 1998,1999. All rights reserved.XHTML Mobile profile, a proper subset of XHTML. @Wireless Application Protocol Forum, Ltd. 2001.

This product includes SAT4J distributed under terms of the Eclipse Public License 1.0.

This product includes c3p0 distributed under terms of the Lesser GNU Public License 2.1Apache XML Serializer product includes software developed at The Apache Software Foundation (http://www.apache.org/).

Portions of this software was originally based on the following:software copyright (c) 1999-2002, Lotus Development Corporation, http://www.lotus.com.software copyright (c) 2001-2002, Sun Microsystems, http://www.sun.com.software copyright (c) 2003, IBM Corporation, http://www.ibm.com.

This product includes Java SSH Applet. Copyright (c) 1998 Cedric Gourio(http://www.math.ucdavis.edu/~bill/java/ssh/)(javassh@france-mail.com)This program is FREE FOR COMMERCIAL AND NON-COMMERCIAL USE.You can freely modify the code.You should however include this copyright notice in any redistribution and please keep in touch with the author for any feedback.SOAP-Enc:Copyright © 2001 World Wide Web Consortium, (Massachusetts Institute of Technology, European Research Consortium for Informatics and Mathematics, Keio University). All Rights Reserved.

This work is distributed under the W3C® Software License [1] in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

[1] http://www.w3.org/Consortium/Legal/2002/copyright-software-20021231 Mozilla Rhino is distributed under terms of the Mozilla Public License 1.1 SVG 1.1 Java Binding: http://www.w3.org/TR/SVG11/java.html.

Copyright © 2008 World Wide Web Consortium, (Massachusetts Institute of Technology, European Research Consortium for Informatics and Mathematics, Keio University). All Rights Reserved.

This work is distributed under the W3C® Software License [1] in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

[1] http://www.w3.org/Consortium/Legal/2002/copyright-software-20021231 SMIL Animation 1.0 Java Binding: http://www.w3.org/TR/smil-animation/. Copyright © 2008 World Wide Web Consortium, (Massachusetts Institute of Technology, European Research Consortium for Informatics and Mathematics, Keio University). All Rights Reserved. This work is distributed under the W3C® Software License

[1]in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

[1] http://www.w3.org/Consortium/Legal/2002/copyright-software-20021231 CSS SAC 1.3 Java Binding: http://www.w3.org/Style/CSS/SAC/.

Copyright © 1999 World Wide Web Consortium, (Massachusetts Institute of Technology, European Research Consortium for Informatics and Mathematics, Keio University). All Rights Reserved. This work is distributed under the W3C® Software License [1] in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. [1] http://www.w3.org/Consortium/Legal/2002/copyright-software-20021231 UnixCrypt.java is Copyright (c) 1996 Aki Yoshida. All rights reserved.

This product includes the Oracle JDBC Driver distributed under agreement between Alcatel-Lucent and Oracle.

This product contains the SGI C++ Standard Template Library [copyright] under terms of the SGI STL License included in this distribution."

This product includes SAT4J under terms of the Eclipse Public License 1.0.

This product includes software distributed under the terms of the UNICODE, INC. LICENSE AGREEMENT.

This product contains ANTLR 2.7.7 developed and released to the Public Domain by Terance Parr in conjunction with the University of San Francisco and JGuru.com.

This product includes Restlet Library distributed under terms of the Eclipse Public License 1.0.

[+] Enterprise SDK 8.1

Enterprise SDK

This product makes use of the Microsoft Unity Application Block (version 1.2). For details about this third party software, including licensing information, please referto the Unity Application Block documentation available from MSDN. Licensing information is also included as part of the Enterprise SDK installation package.

This product includes software developed by Maxim Bazhenovhttp://www.max-bazhenov.com/dev/ux.maximgb.treegrid/index.php. This product includes Silk IconSet 1.3, distributed under Creative Commons Attribution License 2.5, and created by Mark James http://www.famfamfam.com/lab/icons/silk/.

[+] Genesys Administrator Extension 8.1

Genesys Administrator Extension

The software includes the Aspect JRT software made available underhttp://www.eclipse.org/legal/epl-v10.html. Source code available upon request.

This product includes software developed by the Apache Software Foundation(http://www.apache.org/).

This software contains unmodified binary redistributions for H2 database engine(http://www.h2database.com/), which is dual licensed and available under amodified version of the MPL 1.1 (Mozilla Public License) or under the(unmodified) EPL 1.0 (Eclipse Public License). An original copy of the licenseagreement can be found at: http://www.h2database.com/html/license.html.

This product includes software from Oracle (jaxb-api 2.1, jaxb-impl 2.1.3, jta 1.1). Source code available upon request(http://www.oracle.com/technetwork/opensource/index.html.Thissoftware contains unmodified binary redistributions of Javassist, which is subject to the Mozilla Public License Version 1.1 (the "License"); you may notuse this file except in compliance with the License. You may obtain a copy of the License at http://www.mozilla.org/MPL/ Software distributed under the License is distributed on an "AS IS" basis, WITHOUT WARRANTY OF ANY KIND,either express or implied. See the License for the specific language governing rights and limitations under the License. The Original Code is Javassist. The Initial Developer of the Original Code is Shigeru Chiba. Portions created bythe Initial Developer are Copyright (C) 1999-2010 Shigeru Chiba. All Rights Reserved.</font.

[+] Genesys Agent Scripting 8.1

Genesys Agent Scripting

This product contains software developed by the Apache Software Foundation http://www.apache.org.

This product contains itext distributed under terms of the Mozilla Public License.

Woodstox in Apache CXF distribution is distributed under terms of the Apache 2.0license.

This product contains JasperReports distributed under terms of the Lesser GNU Public License 2.1.

This product contains JFreeChart distributed under terms of the Lesser GNU Public License 2.1.

This product contains JCommon distributed under terms of the Lesser GNU Public License 2.1.

This product includes Browser Detect, by Chris Nott (chris[at]dithered[dot]com) under terms of the Creative Commons 1.0 license. Details: http://dithered.chadlindstrom.ca/javascript/browser_detect/browser_detect.txt.

This product contains swingx distributed under terms of the Lesser GNU Public License 2.1. This product contains pack:tag distributed under terms of the Lesser GNU Public License 2.1.

The AOP Alliance project is a joint open-source project between several software engineering people who are interested in AOP and Java. LICENSE: all the source code provided by AOP Alliance is Public Domain.

This product contains JSR 305 distributed under terms of the Lesser GNU Public License 2.1.

[+] Genesys Interactive Insights 8.1

Genesys Interactive Insights 8.1

NOTICE OF RESTRICTED RIGHTS FOR ORACLE PRODUCTS LICENSED TO THE US GOVERNMENT Oracle Programs delivered to the United States government subject to the DOD FAR Supplement are 'commercial computer software' and use, duplication, and disclosure of the programs, including documentation, shall be subject to the licensing restrictions set forth in the applicable license agreement therefor. Otherwise, Oracle programs delivered subject to the Federal Acquisition Regulations are 'restricted computer software' and use, duplication, and disclosure of the programs, including documentation, shall be subject to the restrictions in FAR 52.227-19, Commercial Computer Software-Restricted Rights (June 1987). Oracle USA, Inc., 500 Oracle Parkway, Redwood City, CA 94065.

• This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
• This product includes JTDS MS-SQL Server JDBC driver distributed under terms of the Lesser GNU Public License 2.1.

[+] Genesys Info Mart 8.1

Genesys Info Mart 8.1

This product includes software developed by the Dom4J Project (www.dom4j.org).

This product includes software developed by the Apache Software Foundation (www.apache.org).

[+] Genesys Mobile Services 8.1

Genesys Mobile Services 8.1

Spring Framework http://www.springsource.org/

GCMServer http://source.android.com/source/

lesscsshttp://lesscss.org/

SlickGridhttps://github.com/mleibman/SlickGrid

Bootstraphttp://getbootstrap.com/

Swaggerhttp://swagger.wordnik.com/

Backbonehttp://backbonejs.org/ Underscorehttp://underscorejs.org/

ApacheCommons http://commons.apache.org/ ApacheCassandra http://cassandra.apache.org/

Apache log4jhttp://logging.apache.org/log4j/1.2/

CodehausJackson http://jackson.codehaus.org/

Jettyhttp://www.eclipse.org/jetty/

http://jetty.codehaus.org/jetty/

Google Code Javapns http://code.google.com/p/javapns/

Pelops Scale7 https://github.com/s7/scale7-pelops

Simple Logging Facade for Java (SLF4J) http://www.slf4j.org/ codesaway RegExPlus http://codesaway.info/RegExPlus/

FlexNet Publisher http://www.flexerasoftware.com/products/flexnet-publisher.htm/ Bouncy Castle http://www.bouncycastle.org AOP Alliance http://aopalliance.sourceforge.net/

CometD https://github.com/cometd/cometd/

[+] Genesys SIP Voicemail 8.1

Genesys SIP Voicemail 8.1

This product contains software developed by the Apache Software Foundation http://www.apache.org.

This product contains software developed by Springsource Community under terms of the Apache License 2.0.

This product contains software developed by Nist, and in the public domain.

This product contains software developed by Maven Repository under terms of the Apache License 2.0.

This product contains software developed by Oracle/Sun under terms of the Oracle/Sunv Development Network license V2.1.

This product contains software developed by CometD/ The Dojo Foundation under terms of the Apache License 2.0 and Artistic License 1.1.2.

This product contains software developed by SOFTPEDIA under terms of the Apache License 2.0 license.

[+] Genesys Voice Platform 8.1

Genesys Voice Platform 8.1

This product includes software developed by Unicode, Inc.
This product includes software developed by DOM4J. (http://www.dom4j.org).
This product includes Hibernate developed by JBoss Community and distributed under the terms of the Lesser GNU Public License.
This product includes softwarede veloped by JAXB Java.Net. (http://jaxb.java.net). Source code is available upon request.
This product includes software developed by Restlet. (http://www.restlet.org). Source code is available upon request.
This product includes software developed by Simple Logging Facade for Java (SLF4J)(http://www.slf4j.org).under the following license file:
Copyright (c) 2004-2007 QOS.ch All rights reserved.Permission is hereby granted,free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify,merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.THE SOFTWARE IS PROVIDED "ASIS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OFC ONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
This product contains software developed by Squid-Cache.Org. (http://www.squid-cache.org).
This product contains software developed by the OpenSSL Project for use in the OpenSSL Toolkit(http://www.openssl.org).
This product contains cryptographic software written by Eric Young(eay@cryptsoft.com).
This product contains cryptographic software written by Tim Hudson(tjh@cryptsoft.com).
This product contains Libiconv distributed under terms of the Lesser GNU Public License 2.1.
This product contains software developed by the Apache Software Foundation(http://www.apache.org).This product contains software developed by the University of California, Berkeley and its contributors.
This product contains software developed by the NetBSD Foundation, Inc. and its contributors.This product contains libsox distributed under terms of the Lesser GNU Public License 2.1.
This software contains the Oracle JDBC Driver distributed under agreement between Alcatel-Lucent and Oracle.
This product contains SmartHeapSMP, Portions copyright 1991-1997 Compuware Corporation.
The audio prompts are providedby GMVoices (http://www.gmvoices.com).
This software contains ActiveMQ CPP software with the following the NOTICE.txt file: NOTICE file corresponding to the section 4 d of ==== the Apache License, Version 2.0, ==== in this case for the Apache ActiveMQ distribution.
This product includes software developed by The Apache Software Foundation (http://www.apache.org/). = Doxygen Automake Macro Notice
This product includes software developed by the Oren Ben-Kiki http://ben-kiki.org/oren/doxample/ ZLib Compression / Decompression Library Notice
= This product includes software developed by the Jean-loup Gailly and Mark Adler http://www.zlib.net/
This software contains ActiveMQ software with the following the NOTICE.txt file:
Apache ActiveMQ Copyright 2005-2009 Apache Software Foundation
This product includes software developed by The Apache Software Foundation (http://www.apache.org/)
Jabber xsds in activemq-xmpp This software was generated using XSDs from the Jabber Software Foundation http://www.xmpp.org/schemas/
Copyright (c) 1999-2006 The Jabber Software Foundation http://www.xmpp.org/about/copyright.shtml
These XSD files are licensed under the Creative Commons License 2.5 http://creativecommons.org/licenses/by/2.5/ Jetty Web Container
Copyright 1995-2006 Mort Bay Consulting Pty Ltd
This product includes some software developed at The Apache Software Foundation (http://www.apache.org/).
The javax.servlet package used by Jetty is copyright Sun Microsystems, Inc and Apache Software Foundation. It is distributed under the Common Development and Distribution License. You can obtain a copy of the license at https://glassfish.dev.java.net/public/CDDLv1.0.html.
The UnixCrypt.java code ~Implements the one way cryptography used by Unix systems for simple password protection. Copyright 1996 Aki Yoshida, modified April 2001 by Iris Van den Broeke, Daniel Deville.
The default JSP implementation is provided by the Glassfish JSP engine from project Glassfish http://glassfish.dev.java.net. Copyright 2005 Sun Microsystems, Inc. and portions Copyright Apache Software Foundation.
Some portions of the code are Copyright:
2006 Tim Vernum
1999 Jason Gilbert.
The jboss integration module contains some LGPL code.
This software contains APR software with the following the NOTICE.txt file:
Apache Portable Runtime
Copyright 2008 The Apache Software Foundation.
This product includes software developed by The Apache Software Foundation (http://www.apache.org/).
Portions of this software were developed at the National Center for Supercomputing Applications (NCSA) at the University of Illinois at Urbana-Champaign.
This software contains code derived from UNIX V7, Copyright(C) Caldera International Inc.
This software contains APR Util software with the following the NOTICE.txt file: Apache Portable Runtime Utility Library Copyright 2008 The Apache Software Foundation.
This software contains code derived from the RSA Data Security Inc. MD5 Message-Digest Algorithm, including various modifications by Spyglass Inc., Carnegie Mellon University, and Bell Communications Research, Inc (Bellcore).
This software contains Apache Mina software with the following the NOTICE.txt file:
Apache MINA
Copyright 2007 The Apache Software Foundation.
Message logging is provided by the SLF4J library package, which is open source software, written by Ceki Gülcü, and copyright by SLF4J.ORG and QOS.ch. The original software is available from http://www.slf4j.org/
Data compression support is provided by the JZLib library package, which is open source software, written by JCraft, and copyright by JCraft. The original software is available from http://www.jcraft.com/jzlib/
Spring framework is provided by the Spring framework library package, which is open source software, written by Rod Johnson et al, and copyright by Springframework.org. The original software is available from http://www.springframework.org/

[+] License Reporting Manager 8.1

License Reporting Manager 8.1

• This product includes software developed by JAXB Java.Net.(http://jaxb.java.net). Source code is available upon request.
• The IBM JDBC Database Driver is provided under license, which does not permit the software to be:
  1. Used for any purpose other than to enable the application
  2. Copied (except for backup purposes)
  3. Further distributed
  4. Reverse assembled, reverse compiled, or otherwise translated
• This software contains the Oracle JDBC Driver distributed under agreement between Genesys and Oracle.

NOTICE OF RESTRICTED RIGHTS FOR ORACLE PRODUCTS LICENSED TO THE US GOVERNMENT Oracle Programs delivered to the United States government subject to the DOD FAR Supplement are 'commercial computer software' and use, duplication, and disclosure of the programs, including documentation, shall be subject to the licensing restrictions set forth in the applicable license agreement therefor. Otherwise, Oracle programs delivered subject to the Federal Acquisition Regulations are 'restricted computer software' and use, duplication, and disclosure of the programs, including documentation, shall be subject to the restrictions in FAR 52.227- 19, Commercial Computer Software-Restricted Rights (June 1987). Oracle USA, Inc., 500 Oracle Parkway, Redwood City, CA 94065.

[+] SIP Endpoint SDK for .NET 8.5

SIP Endpoint SDK for .NET 8.5

This product contains AES (see Third Party Software Notices.doc for license). Matching source for this distribution can be found here:

• libsrtp library - for SRTP - http://sourceforge.net/projects/srtp/, version 1.4.4

This product includes software Copyright © 1999-2005 Global IP Sound Inc. All Rights Reserved. Matching source for this distribution can be found here: http://www.webrtc.org/ilbc-freeware" (previously located at http://www.ilbcfreeware.org/software.html) and http://www.ietf.org/rfc/rfc3951.txt.