This page was last edited on September 26, 2013, at 15:01.
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Scripts identify processing scenarios or treatments that can be applied to customer interactions.
Filter Name | Type | Description |
---|---|---|
tenant_dbid | int | A unique identifier of a tenant. If specified, Configuration Server will return information only about the script(s) that belong to this tenant. |
script_type | int | Type of the script (see CfgScriptType). If specified, Configuration Server will return information only about the script(s) of this type. |
state | int | Current state of a script (see CfgObjectState). If specified, Configuration Server will return information only about scripts that are currently in this state. |
dbid | int | A unique identifier of a script. If specified, Configuration Server will return information only about this script. |
name | string | Name of a script. Shall be specified as a character string. If specified, Configuration Server will return information only about the script(s) with that name. |
capacity_tenant_dbid | int | A unique identifier of Tenant. If specified, Configuration Server will return information only about the script that is associated with specified tenant. |
capacity_agent_dbid | int | A unique identifier of Person/Agent. If specified, Configuration Server will return information only about the script that is associated with specified agent. |
capacity_agent_group_dbid | int | Unique identifier of an AgentGroup. If specified, Configuration Server will return information only about the script that associated with agent group. |
capacity_place_dbid | int | Unique identifier of a Place. If specified, Configuration Server will return information only about the script that is associated with specified place. |
capacity_place_group_dbid | int | Unique identifier of a PlaceGroup. If specified, Configuration Server will return information only about the script that is associated with specified place group. |
exclude_bytecode | int | A flag controlling how the bytecode binary option from the userPropertiesInsert text field will be returned. If set in the filter, Configuration Server will return an empty list under this option without regard to the actual content. |
Deletion of Script X will cause the following events set out in the order of arrival:
<CfgScript> <DBID value="101" /> <name value="Script" /> <tenantDBID value="101" /> <index value="0" /> <type value="5" /> <contactPersonDBID value="0" /> <state value="1" /> <userProperties> <list_pair key="Property"> <str_pair key="key" value="value" /> </list_pair> </userProperties> </CfgScript>