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Genesys Knowledge Center API Reference

Important
The current documentation version is related to release 8.5.3. API documentation is available for releases 9.0.0 and up when running an instance of the Genesys Knowledge Center Server. You can access the documentation from: http/https://<server instance>:<server instance port>/gks-server/doc/swagger-ui.html (for example, http://localhost:9090/gks-server/doc/swagger-ui.html)

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This API reference contains an overview of the Genesys Knowledge Center REST API and information about the three Knowledge Center APIs:

Overview

Find out more information on the Genesys Knowledge Center REST API.

Knowledge

Find out how to use the Knowledge API to retrieve FAQ-related information from a knowledge base.

Management

Find out how the Management API enables external systems to manage the content of knowledge bases.

Reporting

Find out how the Reporting API provides access to the historical reporting data.





















This page was last edited on February 5, 2020, at 12:33.

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