Using InTools

Overview

InTools (Instrumentation Tools) is a Chrome/Chromium extension you can use to create, validate, and test DSL.

Installation

You can install and use InTools with the Chromium Browser or the Chrome Browser. Genesys recommends that you use the Chrome Browser because it has the largest selection of Developers Tools.

Drag-and-drop installation

This installation process is the same for Chromium (Windows, Mac, Linux) and Chrome (Mac, Linux).

Important

Chrome in Windows has some restrictions about installing extensions that are not from the Chrome Store. If your browser blocks the installation of the extension or displays an error message, install it as unpacked extension in developer mode. See Installation as an unpacked extension for instructions.

Start

1. Run the Chrome browser.
2. Navigate to the chrome://extensions page.
3. Open a window in your OS and navigate to the GWE_installation\tools\intools\extension\ directory.
4. Drag and drop the intools.crx file to the browser.
   
   
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5. In the Confirm New Extension dialog, click Add.
   
   
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   The InTools extension is added to the extension list and enabled:
   
   
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   .

End

Installation as an unpacked extension

1. Run the Chrome browser.
2. Navigate to the chrome://extensions page.
3. Enable Developer Mode.
   
   
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4. Open a window in your OS and navigate to the GWE_installation\tools\intools\extension\ directory.
5. Unpack intools.crx by using a zip archiver.
6. Click Load unpacked extension... and choose the directory with InTools that you unpacked in the previous step.
   
   
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   The InTools extension is added to the extension list and enabled:
   
   
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GWE DSL Editor

The DSL Editor allows you to create, edit, and test Genesys Web Engagement DSL.

The DSL Editor

Advanced Editor

The Advanced Editor is a text editor for Genesys Web Engagement DSL that provides the following features:

Feature	Usage
Syntax highlighting. The editor highlights reserved words to improve readability.	Automatic.
Code complete. The editor provides a code complete menu so you can see options to auto-complete your code.	Use ctrl+space to open the window. Error creating thumbnail: Unable to save thumbnail to destination The code complete menu.
XML syntax validation.	Automatic. Error creating thumbnail: Unable to save thumbnail to destination Syntax validation
jQuery selector highlighting. The tool can generate values for underscored attributes ("element" and "value") by clicking HTML elements on the page.	Error creating thumbnail: Unable to save thumbnail to destination Selector highlighting
DSL structure validation. The tool validates the names and positions of elements, including children.	Click Error creating thumbnail: Unable to save thumbnail to destination . Error creating thumbnail: Unable to save thumbnail to destination An example of DSL validation
Load the current DSL from a page. You can navigate to an already instrumented page and load DSL from it.	Click Error creating thumbnail: Unable to save thumbnail to destination .
Pretty formatting.	Click Error creating thumbnail: Unable to save thumbnail to destination .
Test DSL. You can publish DSL changes to the current page	Click Error creating thumbnail: Unable to save thumbnail to destination . The page is restarted and configured with the new DSL.
Unpublish DSL. You can removed the DSL you published.	Click Error creating thumbnail: Unable to save thumbnail to destination .
Save as. You can save your DSL changes to the file system.	Click Error creating thumbnail: Unable to save thumbnail to destination .

Simple Editor

The Simple Editor is a wrap for the Advanced Editor that provides easy to use forms.

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The Simple Editor

The editor includes the following features:

Feature	Usage
Navigation tree. The navigation tree allows you to quickly see events, triggers, and values.	Automatic.
jQuery selector highlighting. As in advanced mode, the tool can generate values for underscored attributes ("element" and "value").	Click the magnifying glass Error creating thumbnail: Unable to save thumbnail to destination .
Create or remove elements in the DSL tree.	Click Error creating thumbnail: Unable to save thumbnail to destination
Test DSL. You can publish DSL changes to the current page	Click Error creating thumbnail: Unable to save thumbnail to destination . The page is restarted and configured with the new DSL.
Unpublish DSL. You can removed the DSL you published.	Click Error creating thumbnail: Unable to save thumbnail to destination .
Save as. You can save your DSL changes to the file system.	Click Error creating thumbnail: Unable to save thumbnail to destination .

Event Console

The Event Console monitors the generated events (both system and business). The event body includes all the event data in JSON format. The same format is posted to the Web Engagement Server.

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The Event Console

The Event Console includes the following features:

Feature	Usage
Generated events monitoring.	Automatic
Toggle the full information for an event.	Click the event name to hide/show the event information. Error creating thumbnail: Unable to save thumbnail to destination The full event information is displayed. Error creating thumbnail: Unable to save thumbnail to destination The full event information is hidden.
Hide all system events.	Click Error creating thumbnail: Unable to save thumbnail to destination .
Auto scroll to the last generated event.	Toggle Error creating thumbnail: Unable to save thumbnail to destination to enable.
Toggle all events.	Click Error creating thumbnail: Unable to save thumbnail to destination .