Genesys 400 Series IP Phones (including 420HD, 405, and 405HD)
Genesys IP phones are based on proprietary High Definition (HD) voice technology, providing clarity and a rich audio experience in Voice-over-IP (VoIP) calls. The phones are fully-featured telephones that provide voice communication over an IP network, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.
Genesys IP Phones are included in packages of the Inbound solution for Customer Engagement. Contact your Genesys representative for more information.
Release Notes
For documentation and Release Notes for other AudioCodes IP Phones, see AudioCodes documentation.
Documentation
Genesys 420HD IP Phone 2.2.16 User's Guide
Refer to this guide when using the Genesys 420HD IP Phone.
Genesys 420HD IP Phone 2.2.16 Quick Guide
Use this guide to quickly get started with the Genesys 420HD IP Phone.
Genesys 405/405HD IP Phone 2.2.16 User's Guide
Refer to this guide when using the Genesys 405 IP Phone.
Genesys 405 IP Phone 2.2.16 Quick Guide
Use this guide to quickly get started with the Genesys 405 IP Phone.
Genesys 405HD IP Phone 2.2.16 Quick Guide
Use this guide to quickly get started with the Genesys 405HD IP Phone.
Genesys 400 Series IP Phones 2.2.16 Administrator's Guide
Refer to this guide when administering Genesys 400 Series IP Phones.
Release Notes
Documentation
Genesys 420HD IP Phone 2.2.12 User's Guide
Refer to this guide when using the Genesys 420HD IP Phone.
Genesys 420HD IP Phone 2.2.12 Quick Guide
Use this guide to quickly get started with the Genesys 420HD IP Phone.
Genesys 405 IP Phone 2.2.12 User’s Guide
Refer to this guide when using the Genesys 405 IP Phone.
Genesys 405 IP Phone 2.2.12 Quick Guide
Use this guide to quickly get started with the Genesys 405 IP Phone.
Genesys 400 Series IP Phones 2.2.12 Administrator's Guide
Refer to this guide when administering Genesys 400 Series IP Phones.
Release Notes
Documentation
Genesys 420HD IP Phone User's Guide
Refer to this guide when using the Genesys 420HD IP Phone.
Genesys 420HD IP Phone Administrator's Guide
Refer to this guide when administering the Genesys 420HD IP Phone.
Genesys 420HD IP Phone Quick Guide
Use this guide to quickly get started with the Genesys 420HD IP Phone.
Genesys 420HD IP Phone Quick Guide - German
Use this guide to quickly get started with the Genesys 420HD IP Phone - German Edition.
Genesys 420HD SIP Server Configuration Guide
Use this guide to configure Genesys 420HD IP Phone for Genesys SIP Server.
Genesys 405 IP Phone User’s Guide
Refer to this guide when using the Genesys 405 IP Phone.
Genesys 400 Series IP Phones Administrator's Manual
Refer to this guide when administering Genesys 400 Series IP Phones.
Genesys 405 IP Phone Quick Guide
Use this guide to quickly get started with the Genesys 405 IP Phone.