Genesys Info Mart Business Continuity Deployment Guide

This guide provides information and procedures that are relevant to deploying Genesys Info Mart in an environment that requires support for Business Continuity.

You can find the information that you need in the topics below.

Genesys Info Mart Support for Business Continuity

Find descriptions of a sample architecture, modes of operation, and possible reasons for data loss.

• Architecture
• Operation Modes
• Potential Data Loss

Disaster Recovery with Oracle GoldenGate

Find information and instructions relevant to Genesys Info Mart database replication with Oracle GoldenGate and Disaster Recovery.

• Info Mart Database Replication
• Setting Up Replication
• Disaster Recovery