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Genesys Express

Genesys Express is a packaged solution that delivers pre-configured, pre-installed contact center solutions with an installation wizard ensuring a quick implementation.

Important
This product entered End of Life (EOL) on November 19, 2017. It enters End of Maintenance on May 19, 2019, and reaches End of Support on November 19, 2019. If you have questions, contact your account representative.

Release Notes

Documentation

Deployment Guide

Use this guide to install and configure Genesys Express.

User's Guide

Use this guide to understand how to perform standard contact center tasks.

Reference Manual

Use this file to understand the solutions and applications of Genesys Express.

XML Help Zip

Use this file to learn how to use the Genesys Express GUI.

Readme and Advisory

Release Notes

Documentation

Deployment Guide

Use this guide to install and configure Genesys Express.

User's Guide

Use this guide to understand how to perform standard contact center tasks.

Reference Manual

Use this file to understand the solutions and applications of Genesys Express.

Standard Model Environment User's Guide

Provides instructions for deploying and configuring the Standard Model Environment.

XML Help

Use this file to learn how to use the Genesys Express GUI.

Readmes and Advisories

This page was last modified on December 22, 2017, at 10:44.