SIP Disaster Recovery

Introduction

These pages provide guidelines for developers of agent desktop applications that are compatible with the Genesys SIP Business Continuity feature (also known as SIP Disaster Recovery), which is available in SIP Server 8.1. The pages address desktop applications based on the AIL client-side model. Code samples are included that illustrate the recommended design and coding techniques. Genesys recommends that you read these pages in conjunction with the Framework 8.1 SIP Server High-Availability Deployment Guide, as well as relevant AIL documentation.

• SIP Business Continuity Architecture
• AIL-Based Desktops