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Limitations

Observe the following limitations:

  • Deploy at most one multimedia switch per tenant.
  • Deploy at most one Interaction Server per tenant.
  • Deploy at most one UCS per tenant.
  • Deploy at most one UCS database per tenant. Databases can be shared between tenants. The figure below shows possible ways of arranging multiple tenants, Universal Contact Servers, and databases.

Supported Architectures

Multitenantwithucs.png


Unsupported Architecture

The architecture below remains untested and unsupported. Multitenantwithucs2.png

Retrieved from "https://docs.genesys.com/Documentation:ES:User:Limits:8.1.4 (2019-07-15 11:25:42)"
This page was last modified on April 23, 2018, at 07:20.

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