Genesys Cloud - Premier Edition : CX Builder
CX Builder is a unique point-and-click tool that allows users to build, deploy, and manage inbound IVR scripts for voice, SMS, chat, mobile, and Business Intelligence (BI) applications.
Find information for CX Builder
Review new features, corrections, and limitations.
Learn how to use the information found in CX Builder.
Review new features, corrections, and limitations of Virtual Contact Center.
Learn how to build a voice site, one step at a time.
Learn more about the Virtual Contact Center Solution.
For OEMs only: review new features, corrections, and limitations specific to OEM implementations.