CargoQuery
Showing below up to 50 results in range #51 to #100.
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- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: End TS)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Group Combination Key, usedIn: Agent Group • Agent Group (Target) • Agent Login-Logout Details Report • Agent State Details Report • Interaction Handling Attempt Report)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Group Combination Sess Key)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Group Key)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Group Key)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Interaction Type)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Reason Code, usedIn: Agent Not Ready Reason Code Report • Agent State Details Report)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Reason Key)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Reason Timestamp, usedIn: Agent State Details Report)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Reason Type Code)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Reason Value)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Resource State Reason Key, usedIn: Agent Not Ready Reason Code Report • Agent State Details Report)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Session Key, usedIn: Agent Details Activity Report • Agent Login-Logout Details Report)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Start Date Time Key)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Start Timestamp)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Start Timestamp, usedIn: Agent Login-Logout Details Report)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: Start Timestamp, usedIn: Agent State Details Report)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: State)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: State, usedIn: Agent State Details Report)
- Documentation:GCXI:Library:AgentAttributes:9.0PGSource (attr: State Name, usedIn: Agent Details Activity Report)
- Documentation:GCXI:Library:BillingDataAttributes:9.0DRAFT (attr: Business Unit, usedIn: IVR Usage Report • Inbound Voice Report)
- Documentation:GCXI:Library:BillingDataAttributes:9.0DRAFT (attr: Metric)
- Documentation:GCXI:Library:BillingDataAttributes:9.0DRAFT (attr: Region, usedIn: IVR Usage Report • Inbound Voice Report)
- Documentation:GCXI:Library:BillingDataAttributes:9.0PGSource (attr: Business Unit, usedIn: IVR Usage Report • Inbound Voice Report)
- Documentation:GCXI:Library:BillingDataAttributes:9.0PGSource (attr: Metric)
- Documentation:GCXI:Library:BillingDataAttributes:9.0PGSource (attr: Region, usedIn: IVR Usage Report • Inbound Voice Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0DRAFT (attr: Business Result, usedIn: Agent Activity • Agent Group Business Attribute Report • Agent Group Queue Business Attribute Report • Business Metrics Executive Report • Contact Center Report • Interaction Handling Attempt Report • Interaction Volume Business Attribute Email Report • Interaction Volume Business Attribute Report • Predictive Routing Detail Report • Task Routing Detail Report • Task Volume Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0DRAFT (attr: Customer Segment, usedIn: Agent Activity • Agent Group Business Attribute Report • Agent Group Queue Business Attribute Report • Business Metrics Executive Report • Contact Center Report • Customer Perspective Report • Interaction Handling Attempt Report • Interaction Volume Business Attribute Email Report • Interaction Volume Business Attribute Report • Predictive Routing Detail Report • Task Routing Detail Report • Task Volume Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0DRAFT (attr: Interaction Key, usedIn: Interaction Flow Report • Interaction Handling Attempt Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0DRAFT (attr: Interaction Subtype, usedIn: Contact Center Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0DRAFT (attr: Interaction Type, usedIn: Contact Center Dashboard • Abandoned Delay Report • Agent Activity • Agent Detail Activity Report • Agent Group Business Attribute Report • Agent Group Queue Business Attribute Report • Agent Interaction Hierarchy Report • Agent Interval Based Report • Agent Not Ready Report • Agent Outbound Campaign Report • Agent Queue Report • Agent Report • Agent Summary Activity Report (interaction) • Agent Utilization Email Report • Agent Utilization Report • Agent Wrap Report • Contact Center Report • Interaction Flow Report • Interaction Handling Attempt Report • Interaction Volume Business Attribute Email Report • Interaction Volume Business Attribute Report • Predictive Routing Detail Report • Queue Outline Report • Queue Report • Queue Summary Report • Speed of Accept (hours) Report • Speed of Accept (seconds) Report • Task Routing Agent Activity • Task Volume Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0DRAFT (attr: Service Subtype, usedIn: Contact Center Report • Interaction Handling Attempt Report • Predictive Routing Detail Report • Task Volume Report • Transfer Detail Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0DRAFT (attr: Service Type, usedIn: Agent Activity • Agent Group Business Attribute Report • Agent Group Queue Business Attribute Report • Business Metrics Executive Report • Contact Center Report • Customer Perspective Report • Interaction Handling Attempt Report • Interaction Volume Business Attribute Email Report • Interaction Volume Business Attribute Report • Predictive Routing Detail Report • Task Routing Agent Activity • Task Volume Report • Transfer Detail Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0PGSource (attr: Business Result, usedIn: Agent Activity • Agent Group Business Attribute Report • Agent Group Queue Business Attribute Report • Business Metrics Executive Report • Contact Center Report • Interaction Handling Attempt Report • Interaction Volume Business Attribute Email Report • Interaction Volume Business Attribute Report • Predictive Routing Detail Report • Task Routing Detail Report • Task Volume Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0PGSource (attr: Customer Segment, usedIn: Agent Activity • Agent Group Business Attribute Report • Agent Group Queue Business Attribute Report • Business Metrics Executive Report • Contact Center Report • Customer Perspective Report • Interaction Handling Attempt Report • Interaction Volume Business Attribute Email Report • Interaction Volume Business Attribute Report • Predictive Routing Detail Report • Task Routing Detail Report • Task Volume Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0PGSource (attr: Interaction Key, usedIn: Interaction Flow Report • Interaction Handling Attempt Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0PGSource (attr: Interaction Subtype, usedIn: Contact Center Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0PGSource (attr: Interaction Type, usedIn: Contact Center Dashboard • Abandoned Delay Report • Agent Activity • Agent Detail Activity Report • Agent Group Business Attribute Report • Agent Group Queue Business Attribute Report • Agent Interaction Hierarchy Report • Agent Interval Based Report • Agent Not Ready Report • Agent Outbound Campaign Report • Agent Queue Report • Agent Report • Agent Summary Activity Report (interaction) • Agent Utilization Email Report • Agent Utilization Report • Agent Wrap Report • Contact Center Report • Interaction Flow Report • Interaction Handling Attempt Report • Interaction Volume Business Attribute Email Report • Interaction Volume Business Attribute Report • Predictive Routing Detail Report • Queue Outline Report • Queue Report • Queue Summary Report • Speed of Accept (hours) Report • Speed of Accept (seconds) Report • Task Routing Agent Activity • Task Volume Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0PGSource (attr: Service Subtype, usedIn: Contact Center Report • Interaction Handling Attempt Report • Predictive Routing Detail Report • Task Volume Report • Transfer Detail Report)
- Documentation:GCXI:Library:Business AttributeAttributes:9.0PGSource (attr: Service Type, usedIn: Agent Activity • Agent Group Business Attribute Report • Agent Group Queue Business Attribute Report • Business Metrics Executive Report • Contact Center Report • Customer Perspective Report • Interaction Handling Attempt Report • Interaction Volume Business Attribute Email Report • Interaction Volume Business Attribute Report • Predictive Routing Detail Report • Task Routing Agent Activity • Task Volume Report • Transfer Detail Report)
- Documentation:GCXI:Library:CallbackAttributes:9.0DRAFT (attr: Callback Dim 1 Key)
- Documentation:GCXI:Library:CallbackAttributes:9.0DRAFT (attr: Callback Dim 2 Key)
- Documentation:GCXI:Library:CallbackAttributes:9.0DRAFT (attr: Callback Dim 3 Key)
- Documentation:GCXI:Library:CallbackAttributes:9.0DRAFT (attr: Callback Dim 4 Key, usedIn: Callback Details Report)
- Documentation:GCXI:Library:CallbackAttributes:9.0DRAFT (attr: Callback Direction, usedIn: Callback Summary Report)
- Documentation:GCXI:Library:CallbackAttributes:9.0DRAFT (attr: Callback Offer Type, usedIn: Callback Summary Report)
- Documentation:GCXI:Library:CallbackAttributes:9.0DRAFT (attr: Callback Type, usedIn: Callback Summary Report)
- Documentation:GCXI:Library:CallbackAttributes:9.0DRAFT (attr: Channel, usedIn: Callback Summary Report)
- Documentation:GCXI:Library:CallbackAttributes:9.0DRAFT (attr: Customer Phone Number, usedIn: Callback Details Report)
- Documentation:GCXI:Library:CallbackAttributes:9.0DRAFT (attr: Desired Time)
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