Installing and Deploying HTCC/Interaction Workspace Web Edition
| Objective | Related procedures and actions | 1. Review the prerequisites, including installation of Cassandra. | See the Prerequisites page. |
|---|---|---|---|
| 2. Install HTCC. | See Install HTCC for details. | ||
| 3. Configure HTCC. | See Configuration for details. | ||
| 5. Start HTCC and test the configuration. | See Starting and Testing HTCC for instructions. | ||
| 6. Plan your deployment of Contact Centers and Genesys Environments. | See Planning your Deployment for information. | ||
| 7. |
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