Deployment
This is part of the Salesforce Gplus Adapter section of the Workspace Web Edition & Web Services Deployment Guide.
Overview
These instructions will assist you as you set up your Salesforce Gplus Adapter for use with Genesys Web Services.
Setup Instructions
- Go to Salesforce to install package
- Log in with Salesforce username and password
- On Package Installation Details page, you will see Genesys Gplus for Salesforce.com, version 1, then choose Continue
- On Genesys Gplus for Salesforce.com Step 1 page, choose the appropriate Extended Object Permissions, then choose Next
- On Genesys Gplus for Salesforce.com Step 2 page, choose appropriate security levels, then choose Next
- On Genesys Gplus for Salesforce.com Step 3 page, choose Install. You should see a message saying "Your package is being installed. When installation is complete, you may edit your configuration and deploy the package"
- When installation is complete, you will see page Genesys Gplus for Salesforce (Managed) and the note "Installation Complete"
- Configure Salesforce package to point to the delivered Web Services
- Configure Gplus Adapter for Salesforce.com to use Genesys Web Services
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