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Deployment

This is part of the Salesforce Gplus Adapter section of the Workspace Web Edition & Web Services Deployment Guide.


Overview

These instructions will assist you as you set up your Salesforce Gplus Adapter for use with Genesys Web Services.

Setup Instructions

  1. Go to Salesforce to install package
  2. Log in with Salesforce username and password
  3. On Package Installation Details page, you will see Genesys Gplus for Salesforce.com, version 1, then choose Continue
  4. On Genesys Gplus for Salesforce.com Step 1 page, choose the appropriate Extended Object Permissions, then choose Next
  5. On Genesys Gplus for Salesforce.com Step 2 page, choose appropriate security levels, then choose Next
  6. On Genesys Gplus for Salesforce.com Step 3 page, choose Install. You should see a message saying "Your package is being installed. When installation is complete, you may edit your configuration and deploy the package"
  7. When installation is complete, you will see page Genesys Gplus for Salesforce (Managed) and the note "Installation Complete"
  8. Configure Salesforce package to point to the delivered Web Services
  9. Configure Gplus Adapter for Salesforce.com to use Genesys Web Services
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