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Jdruker/OptionsConversionIssues-Web Engagement Cluster

Mandatory Options

Web Engagement Cluster only

All options

Options Warehouse page Option Product Component Mandatory
Options Warehouse page Option Product Component Mandatory
Options:BotGatewayServer:channel-chatbot:holdup-attribute-name holdup-attribute-name ES BGS No
Options:Callback:General: do not call items _do_not_call_items GMS Callback No
Options:Callback:General: max time slots _max_time_slots GMS Callback No
Options:Callback:General: max transfer to agent attempts _max_transfer_to_agent_attempts GMS Callback Yes
Options:Callback:General: number of days _number_of_days GMS Callback No
Options:Callback:General: state event delay _state_event_delay GMS Callback No
Options:Callback:Queue Management: enable reject out of office hours _enable_reject_out_of_office_hours GMS Callback No
Options:Callback:Queue Management: enable throttle header parameters _enable_throttle_header_parameters GMS Callback No
Options:Callback:Queue Management: filter keys _filter_keys GMS Callback No
Options:Callback:Queue Management: fix plus on int phone numbers _fix_plus_on_int_phone_numbers GMS Callback No
Options:Callback:Queue Management: returned keys _returned_keys GMS Callback No
Options:Callback:Queue Management: statistic ewt upper bound _statistic_ewt_upper_bound GMS Callback No
Options:Callback:Queue Management: throttle request parameters limit _throttle_request_parameters_limit GMS Callback No
Options:Callback:Scheduled Call: max request by time bucket _max_request_by_time_bucket GMS Callback No
Options:Callback:Scheduled Call: request ewt service _request_ewt_service GMS Callback No
Options:Callback:URS Queueing: max queue wait _max_queue_wait GMS Callback No
Options:Callback:URS Queueing: urs vq priority boost on connect _urs_vq_priority_boost_on_connect GMS Callback No
Options:Callback:URS Queueing: urs vq priority max _urs_vq_priority_max GMS Callback No
Options:Callback:URS Queueing: urs vq priority min _urs_vq_priority_min GMS Callback No
Options:Callback:Voice - User Terminated: agent preview allow reject _agent_preview_allow_reject GMS Callback No
Options:Cassandra Resource Access Point:resource:type type GWE CassandraRAP Yes
Options:Configuration Server:system:deferred-requests-expiration deferred-requests-expiration FR ConfigServer No
Options:Configuration Server:system:proxy-load-timeout proxy-load-timeout FR ConfigServer No
Options:Configuration Server:system:serialize-write-transactions serialize-write-transactions FR ConfigServer No
Options:Configuration Server:system:throttle-updates-interval throttle-updates-interval FR ConfigServer No
Options:Data Processing Server:cassandraEmbedded:listenAddress listenAddress GWE DataProcessingServer Yes
Options:Data Processing Server:cassandraEmbedded:rpcAddress rpcAddress GWE DataProcessingServer Yes
Options:DataLoader:dataset-zname-:sql-query sql-query GPM GPM_DL No
Options:Genesys Rules Authoring Server:settings:enable-dynamic-loading enable-dynamic-loading GRS GRAT No
Options:Genesys Web Services:crm-adapter:templates-salesforce-chat-subject templates.salesforce.chat.subject HTCC GWS No
Options:Genesys Web Services:crm-adapter:templates-salesforce-email-subject templates.salesforce.email.subject HTCC GWS No
Options:Genesys Web Services:crm-adapter:templates-salesforce-inbound-voice-subject templates.salesforce.inbound-voice.subject HTCC GWS No
Options:Genesys Web Services:crm-adapter:templates-salesforce-internal-voice-subject templates.salesforce.internal-voice.subject HTCC GWS No
Options:Genesys Web Services:crm-adapter:templates-salesforce-openmedia-subject templates.salesforce.openmedia.subject HTCC GWS No
Options:Genesys Web Services:crm-adapter:templates-salesforce-outbound-voice-subject templates.salesforce.outbound-voice.subject HTCC GWS No
Options:Genesys Web Services:crm-adapter:templates-salesforce-transfer-voice-subject templates.salesforce.transfer-voice.subject HTCC GWS No
Options:Genesys Web Services:interaction-workspace:-media-type-zauto-answer-enable-reject <media-type>.auto-answer.enable-reject HTCC GWS No
Options:Genesys Web Services:interaction-workspace:-media-type-zauto-answer-timer <media-type>.auto-answer.timer HTCC GWS No
Options:Genesys Web Services:interaction-workspace:-media-type-zauto-answer <media-type>.auto-answer HTCC GWS No
Options:Genesys Web Services:interaction-workspace:-media-type-zdetail-region-default-display-mode <media-type>.detail-region.default-display-mode HTCC GWS No
Options:Genesys Web Services:interaction-workspace:-media-type-zprompt-for-done <media-type>.prompt-for-done HTCC GWS No
Options:Genesys Web Services:interaction-workspace:-media-type-zringing-bell <media-type>.ringing-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-agent-state-change-bell accessibility.agent-state-change-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-dialog-bell accessibility.dialog-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-dialog-error-bell accessibility.dialog-error-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-focus-on-interaction-toast accessibility.focus-on-interaction-toast HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-interaction-state-change-bell accessibility.interaction-state-change-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-outbound-campaign-state-change-bell accessibility.outbound-campaign-state-change-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-permanent-statistics-change-bell accessibility.permanent-statistics-change-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-supervision-state-change-bell accessibility.supervision-state-change-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-tooltip-hide-on-click accessibility.tooltip.hide-on-click HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-tooltip-is-hoverable accessibility.tooltip.is-hoverable HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-tooltip-show-on-focus accessibility.tooltip.show-on-focus HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-visual-impairment-profile accessibility.visual-impairment-profile HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-voicemail-message-change-bell accessibility.voicemail-message-change-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-warning-message-bell accessibility.warning-message-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:accessibility-zmedia-type-zfocus-on-interaction-toast accessibility.<media-type>.focus-on-interaction-toast HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-confidence-article-enable agent-assist.confidence.article.enable HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-confidence-article-threshold-high agent-assist.confidence.article.threshold.high HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-confidence-article-threshold-low agent-assist.confidence.article.threshold.low HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-confidence-faq-enable agent-assist.confidence.faq.enable HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-confidence-faq-threshold-high agent-assist.confidence.faq.threshold.high HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-confidence-faq-threshold-low agent-assist.confidence.faq.threshold.low HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-feedback-article-enable agent-assist.feedback.article.enable HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-feedback-faq-enable agent-assist.feedback.faq.enable HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-service-url agent-assist.service-url HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-suggestion-enable agent-assist.suggestion.enable HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-assist-voice-transcript-enable agent-assist.voice-transcript.enable HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-status-after-call-work-reasons agent-status.after-call-work-reasons HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-status-enabled-actions-by-channel agent-status.enabled-actions-by-channel HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-status-enabled-actions-global agent-status.enabled-actions-global HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-status-not-ready-reasons agent-status.not-ready-reasons HTCC GWS No
Options:Genesys Web Services:interaction-workspace:agent-status-ready-workmode agent-status.ready-workmode HTCC GWS No
Options:Genesys Web Services:interaction-workspace:alert-timeout alert.timeout HTCC GWS No
Options:Genesys Web Services:interaction-workspace:auth-session-invalidate-on-logout auth.session.invalidate-on-logout HTCC GWS No
Options:Genesys Web Services:interaction-workspace:callback-callback-information-content callback.callback-information.content HTCC GWS No
Options:Genesys Web Services:interaction-workspace:callback-callback-types-business-attribute callback.callback-types-business-attribute HTCC GWS No
Options:Genesys Web Services:interaction-workspace:callback-default-date-is-automatically-selected callback.default-date.is-automatically-selected HTCC GWS No
Options:Genesys Web Services:interaction-workspace:callback-time-slot-field-type callback.time-slot.field-type HTCC GWS No
Options:Genesys Web Services:interaction-workspace:case-data-float-separator case-data.float-separator HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-auto-answer chat.auto-answer HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-detail-region-default-display-mode chat.detail-region.default-display-mode HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-enable-auto-disconnect chat.enable-auto-disconnect HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-new-message-bell chat.new-message-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-nickname chat.nickname HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-on-hold-queue chat.on-hold-queue HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-os-emoji-is-enabled chat.os-emoji-is-enabled HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-pending-response-to-customer chat.pending-response-to-customer HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-prompt-for-done chat.prompt-for-done HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-prompt-for-end chat.prompt-for-end HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-push-url-max-records chat.push-url.max-records HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-ringing-bell chat.ringing-bell HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-time-stamp chat.time-stamp HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-typing-is-enabled chat.typing-is-enabled HTCC GWS No
Options:Genesys Web Services:interaction-workspace:chat-typing-timeout chat.typing-timeout HTCC GWS No
Options:Genesys Web Services:interaction-workspace:contact-all-interactions-default-time-filter-main contact.all-interactions-default-time-filter-main HTCC GWS No
Options:Genesys Web Services:interaction-workspace:contact-all-interactions-displayed-columns contact.all-interactions-displayed-columns HTCC GWS No
Options:Genesys Web Services:interaction-workspace:contact-all-interactions-quick-search-attributes contact.all-interactions-quick-search-attributes HTCC GWS No
Options:Genesys Web Services:interaction-workspace:contact-available-directory-page-sizes contact.available-directory-page-sizes HTCC GWS No
Options:Genesys Web Services:interaction-workspace:contact-cache-timeout-delay contact.cache-timeout-delay HTCC GWS No

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Last Revision Dates

The following DPL shows last revision of Web_Engagement_Cluster options before 10/20/2018

This page was last edited on October 19, 2018, at 20:07.
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