Bgrenon/TranscludeSectionTest

The Resource Manager is the first element to process requests for services, and it interacts with the Configuration Server to determine the Interactive Voice Recognition (IVR) Profile, Voice Extensible Markup Language (VoiceXML), Call Control Extensible Markup Language (CCXML), Announcement, and Conference application, resource, and service profile required to deliver the service. It then pushes the profile to a component that can deliver the service, such as the Media Control Platform or Call Control Platform, or CTI Connector.