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Also known as UCS. In eServices, the Genesys component that interfaces with a database (the UCS database) that stores the contents of interactions and information about the contacts who are party to them. The latter includes both identifying information, such as name and address, and the history of all interactions that have involved the contact. UCS also plays a central role in Context Services.


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The DPL extension (version 2.01) produced a SQL statement which lead to a Database error.
The reason may be an internal error of DPL or an error which you made,
especially when using DPL options like titleregexp.
Query text is:
SELECT DISTINCT `page`.page_namespace AS page_namespace,`page`.page_title AS page_title,`page`.page_id AS page_id FROM `page` INNER JOIN `categorylinks` AS cl0 ON `page`.page_id=cl0.cl_from AND (cl0.cl_to='G_Universal_Contact_Server') WHERE 1=1 AND `page`.page_namespace IN ('100') AND NOT (`page`.page_title LIKE '%DRAFT%' OR `page`.page_title LIKE '%Draft%' OR `page`.page_title LIKE '%draft%' OR `page`.page_title LIKE '%SOURCE%' OR `page`.page_title LIKE '%Source%' OR `page`.page_title LIKE '%Preview%' OR `page`.page_title LIKE '%PREVIEW%' OR `page`.page_title LIKE '%Limbo%' OR `page`.page_title LIKE 'PSAAS:%:8.5%' OR `page`.page_title LIKE 'Closed' OR `page`.page_title LIKE 'PSAAS:%:ccsetupproto%' OR `page`.page_title LIKE '%Richard%' OR `page`.page_title LIKE 'Printable') AND `page`.page_is_redirect=0 ORDER BY page_counter ASC LIMIT 0, 6

Error message is:



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This page was last edited on December 17, 2013, at 00:59.