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In Premier Edition Cloud, a statistic that provides the target Service Level for a specific queue, if configured by your contact center administrator.

See Service Level and Current Service Level.


For More Information

  • Queues
    In the Premier Edition Cloud Current2 VCC Dashboard Help
  • Queues
    In the Premier Edition Cloud Current VCC Dashboard Help
  • Skills
    In the Premier Edition Cloud Current VCC Dashboard Help
  • Skills
    In the Premier Edition Cloud Current2 VCC Dashboard Help


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This page was last edited on October 13, 2016, at 12:35.