Jump to: navigation, search

Glossary:Target Service Level

In Premier Edition Cloud, a statistic that provides the target Service Level for a specific queue, if configured by your contact center administrator.

See Service Level and Current Service Level.


For More Information

  • Queues
    In the Premier Edition Cloud Current2 VCC Dashboard Help
  • Skills
    In the Premier Edition Cloud Current VCC Dashboard Help
  • Queues
    In the Premier Edition Cloud Current VCC Dashboard Help
  • Skills
    In the Premier Edition Cloud Current2 VCC Dashboard Help


Suggestions

To comment on a term, or suggest a new term, send a quick email to the Glossary Team

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Retrieved from "https://docs.genesys.com/Glossary:Target_Service_Level (2019-10-14 00:46:25)"
This page was last modified on October 13, 2016, at 05:35.