Suitability
The extent to which a schedule minimizes occasions when the number of agents who are working is greater (overstaffed) or less (understaffed) than the number that is necessary in order to handle the actual workload.
For More InformationNothing links to this glossary term - yet!
|
SuggestionsTo comment on a term, or suggest a new term, send a quick email to the Glossary Team |
Glossary
This page was last edited on July 30, 2020, at 16:23.
Comments or questions about this documentation? Contact us for support!