Jump to: navigation, search

Glossary:Site

The part (or the whole) of the contact-center resources that are structured to be administered and/or reported on as a separate unit. A location that is associated with an enterprise. Sites may correspond to switches in Configuration Manager. Users must have the appropriate security access in order to view and make changes to sites. You can associate multiple sites to form a business unit. Formerly called a contact center or a location.


For More Information

Nothing links to this glossary term - yet!


Suggestions

To comment on a term, or suggest a new term, send a quick email to the Glossary Team

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

This page was last modified on November 18, 2013, at 17:12.