Shift Item

Any named segment of time within a shift. It may be specifically placed at a certain point in the shift, such as the beginning or end, or it may be flexibly placed, according to optimization criteria. Examples include breaks, wrap-up time, closed-key time, and so on. A meal is not considered a shift item. A task is also not considered a shift item, because a task represents activity work, whereas a shift item does not.

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