Response Time
The time that it takes the call center to respond to transactions that do not have to be handled when they arrive—for example, correspondence or e-mail.
See also Service Level.
For More InformationNothing links to this glossary term - yet!
|
SuggestionsTo comment on a term, or suggest a new term, send a quick email to the Glossary Team |
Glossary
This page was last edited on July 30, 2020, at 16:23.
Comments or questions about this documentation? Contact us for support!