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Glossary:Place

The physical location of equipment, which can be the destination for routing. An object, representing a location, that has one or more Directory Numbers (DNs) that are operated by a single agent. Inbound Communications (ICs) may be routed to a place instead of an agent, or routing may use place information to locate an agent.


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This page was last modified on November 18, 2013, at 17:11.