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Glossary:Operational Data Storage

Also known as an ODS. An integrated database of operational data. Its sources include legacy systems, and it contains current or near-term data. An ODS can contain 30 to 60 days’ worth of information, whereas a data warehouse typically contains multiple years’ worth of data. For Genesys, a relational database that stores statistical data about a contact center.


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This page was last modified on November 18, 2013, at 17:11.