Number of Calls Offered
Also known as NCO or offered calls. In Premier Edition Cloud, the total amount of calls that were delivered to the contact center, including abandoned calls or calls when the calling party receives a busy signal.
For More InformationNothing links to this glossary term - yet!
|
SuggestionsTo comment on a term, or suggest a new term, send a quick email to the Glossary Team |
Glossary
This page was last edited on July 30, 2020, at 16:23.
Comments or questions about this documentation? Contact us for support!