Logged Out

In Premier Edition Cloud, the state where an agent is logged out of the system. This information is used to monitor agent performance or for data used in both real-time and historical reporting.

For More Information Supervisor: How do I Monitor or Change Agent Status? In the Premier Edition Cloud Current VCC Dashboard Help Users View In the Premier Edition Cloud Current VCC Dashboard Help Supervisor: How do I Monitor or Change Agent Status? In the Premier Edition Cloud Current2 VCC Dashboard Help Users View In the Premier Edition Cloud Current2 VCC Dashboard Help

Suggestions To comment on a term, or suggest a new term, send a quick email to the Glossary Team

Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z