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Glossary:Grade of Service

Also known as GoS. The probability that a call will not be connected to a system, because all trunks are busy. GoS often is expressed as p.01 , which means that only one percent of calls will be blocked calls. GoS is sometimes used interchangeably with service level, but these terms have different meanings.


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This page was last modified on November 18, 2013, at 18:00.