Genesys Interaction Analytics

Genesys Interaction Analytics (GIA) leverages recorded customer interactions (from any recording system) and analyzes each interaction for critical business topics and events. See Genesys Interaction Analytics for more information.

For More Information Nothing links to this glossary term - yet!

Suggestions To comment on a term, or suggest a new term, send a quick email to the Glossary Team

Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z