The Genesys family of ready-to-run, contact-center solutions that are targeted for small- to medium-size enterprises. It includes the Express CTI, Express Voice, and Express Multimedia solutions.
A prepackaged solution that combines routing, reporting, and desktop applications for typical contact-center functions. Designed for midsize contact centers, Genesys Express enables fast deployment and automated configuration.
For More Information
Nothing links to this glossary term - yet!
To comment on a term, or suggest a new term, send a quick email to the Glossary Team