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The Genesys family of ready-to-run, contact-center solutions that are targeted for small- to medium-size enterprises. It includes the Express CTI, Express Voice, and Express Multimedia solutions.
A prepackaged solution that combines routing, reporting, and desktop applications for typical contact-center functions. Designed for midsize contact centers, Genesys Express enables fast deployment and automated configuration.


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This page was last edited on November 19, 2013, at 01:00.